Last Updated: June 22, 2026

Gagago (“Gagago,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, and protect information when you use the Gagago website, mobile application, and related services (collectively, the “Platform”), including when you browse, create an account, communicate with other users, subscribe to marketing communications, or book a group trip through Gagago.

By using the Platform, you consent to the collection and use of information as described in this Privacy Policy.

1. Information We Collect

Information You Provide

We may collect information you voluntarily provide, including:

• Name
• Email address
• Phone number
• Date of birth
• Profile photo
• Travel preferences and interests
• Social profile information
• Messages and communications submitted through the Platform
• Emergency contact information
• Rooming preferences
• Dietary restrictions and accessibility requests
• Passport information or travel documentation when required for a trip
• Any additional information submitted during trip applications or bookings

Booking and Payment Information

When you book a trip, we may collect information necessary to process and manage your reservation, including:

• Billing information
• Payment transaction details
• Booking history
• Trip selections
• Upgrade purchases
• Travel-related preferences

Payment information is processed by third-party payment providers. Gagago does not store complete credit card information on its own servers.

Automatically Collected Information

When you use the Platform, we may automatically collect:

• IP address
• Device information
• Browser type
• Operating system
• Referring website
• Pages viewed
• Usage activity
• Approximate geographic location
• Cookies and similar technologies

2. How We Use Your Information

We use your information to:

• Create and manage user accounts
• Facilitate traveler connections and community features
• Process trip bookings and reservations
• Coordinate accommodations, transportation, and activities
• Communicate trip updates and operational notices
• Provide customer support
• Improve Platform functionality and user experience
• Prevent fraud and enhance security
• Comply with legal obligations
• Send newsletters, promotions, and marketing communications
• Analyze Platform performance and usage trends

3. Sharing Your Information

We do not sell your personal information.

We may share information with:

Travel Suppliers

When necessary to operate a booked trip, we may share relevant information with:

• Hotels and accommodations
• Local guides
• Tour operators
• Transportation providers
• Activity providers
• Destination partners

Only information reasonably necessary to deliver booked services will be shared.

Service Providers

We may share information with trusted third-party providers that assist us with:

• Payment processing
• Email communications
• Website hosting
• Customer support
• Analytics
• Marketing services
• Security and fraud prevention

Legal Requirements

We may disclose information when required by law or when we reasonably believe disclosure is necessary to:

• Comply with legal obligations
• Protect our rights and property
• Protect user safety
• Investigate fraud or misuse of the Platform

4. Community Features

Information included in your public profile may be visible to other users of the Platform.

You are responsible for any information you choose to make publicly available through your profile, posts, comments, or messages.

Gagago cannot guarantee the privacy of information you voluntarily share with other users.

5. Marketing Communications

We may send promotional emails, trip announcements, waitlist updates, newsletters, special offers, and other marketing communications.

You may unsubscribe from marketing emails at any time by using the unsubscribe link included in those communications.

Operational and transactional communications related to bookings, account activity, or customer support may still be sent even if you opt out of marketing messages.

6. Photos and Videos

During Gagago trips, photographs, videos, testimonials, and other media may be collected and used in connection with trip operations, community features, and marketing activities.

Any separate consent, waiver, or media release provided during the booking process will govern the use of such content.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember user preferences
• Analyze website traffic
• Improve functionality
• Measure marketing performance
• Enhance user experience

You may manage cookie preferences through your browser settings. Disabling cookies may affect certain Platform features.

8. Data Security

We implement reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Data Retention

We retain personal information for as long as reasonably necessary to:

• Provide services
• Manage bookings
• Maintain business records
• Resolve disputes
• Enforce agreements
• Comply with legal obligations

Retention periods may vary depending on the nature of the information and applicable legal requirements.

10. Third-Party Websites

The Platform may contain links to third-party websites and services.

This Privacy Policy does not apply to third-party websites. We encourage users to review the privacy practices of any third-party services they access.

11. Children’s Privacy

The Platform is intended only for individuals eighteen (18) years of age or older.

We do not knowingly collect personal information from individuals under eighteen.

12. Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of personal information
• Object to certain processing activities
• Withdraw consent where applicable

To submit a privacy request, please contact us using the information below.

13. Account and Data Deletion

You may request deletion of your account and associated personal information by contacting us at:

info@gagagoapp.com

We may retain certain information where required by law, for legitimate business purposes, or in connection with completed bookings and financial records.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

When changes are made, we will update the “Last Updated” date at the top of this page. Continued use of the Platform after changes become effective constitutes acceptance of the revised Privacy Policy.

15. Contact Us

If you have questions regarding this Privacy Policy, please contact us:

Email: info@gagagoapp.com